Hello, We have an integration with the v5 API in an internal hosted website. This integration is mainly used to post recognitions. We are using the OPTIONS - api/v5/recognitions endpoint to retrieve the list of modules/criteria for a user (authenticated on their behalf). This user has a points-based recognition balance of 0, but has a large purchased-points balance. The recognitions OPTIONS call is not returning the points-based recognition module as an available recognition option, even though the user would be able to create this recognition in the RISE portal using their purchased points. We would like to achieve parity in our internal website for recognition options. Is there a different method to return recognition options that takes purchased points into account?
Posted by Clayton Fetzer about a month ago
We are trying to create an Achievers integration that reminds users to award their available points to their teammates. However, it seems like there is no direct way to query the remaining points field (the /users call doesn't return this info). Any pointers would be helpful!
Posted by Sam Brunaugh 2 months ago
Hello, We're creating an integration with the Achievers API and our automation platform. At the moment, we have a local account that can post recognitions successfully to the sandbox environment. Right now, the post looks like it is coming from this account. For our purposes, we would like to change the nominator of the post to the name of the invidual using the automation platform. We understand there is an existing API to request for authentication codes and access tokens that will have r/w access. We have been successful in generating those authentication credentials in order to post recognitions. However, we are looking for alternatives to post on behalf of someone. Is there an alternative API for posting on behalf of someone from this local account?
Posted by Yazmin Reyes 3 months ago
I'm creating a .NET 5 application pointing at a sandbox environment. I have the authentication process completed successfully. I am able to retrieve a list of users and the options list for the recognitions endpoint. When attempting to POST a recognition to api/v5/recognitions, an html page is returned stating that a potential security threat has occurred and the recognition is not created. Can you share possible causes for this error and how to get around it?
Posted by Clayton Fetzer 3 months ago