No points based recognition options for users who have purchased points
We have an integration with the v5 API in an internal hosted website. This integration is mainly used to post recognitions.
We are using the OPTIONS - api/v5/recognitions endpoint to retrieve the list of modules/criteria for a user (authenticated on their behalf). This user has a points-based recognition balance of 0, but has a large purchased-points balance. The recognitions OPTIONS call is not returning the points-based recognition module as an available recognition option, even though the user would be able to create this recognition in the RISE portal using their purchased points.
We would like to achieve parity in our internal website for recognition options. Is there a different method to return recognition options that takes purchased points into account?